This terms of getting services from ZB is a legal contract between you and ZB Digital Media. This terms & conditions or terms of agreement are written so that we both parties are clear on the services you need and we provide. This is to make sure that you have the liability to pay us and we have the responsibility to complete your project. In fact, the terms & conditions is to ensure quality work.
Since this is a binding legal agreement between you and ZB Digital Media, please print a copy of this Agreement for your records or you can read it here from this website anytime.
ZB will provide you with the services for which you requested quote or agreed while discussion on www.zbdigitalmedia.com website, subject to the terms and conditions of this Agreement. With respect to free-of-charge we take 50% upfront payment so that we both parties are in secure position. After completing 50% of the project you need to pay another 25% and rest 25% after completing the project successfully.
ZB reserves the right to cancel your services if you are unable to pay.
After discussing with you about the project, we’ll give you an exact budget and deadline to finish it. Before starting you need to sign with our agreement paper where the project details, budget and deadline will stated clearly. We’ll send you payment request of 50% for starting your project, we won’t work until you pay us 50% upfront. The payment should be processed through Payoneer and your credit card details will be stored there so your data is 100% secure, and we don’t have any access to your credit card or bank details. While sending payment request we give you a detail receipt describing about the project. When we deliver the project to you, we’ll send you a final agreement stating that the project is finished and you got your project done successfully.
You agree to pay any fees to set up or buy third party tool. In case of software, plugin, app development you may need buy server or whatever needs to be purchased, you are obliged to pay for that. Besides, if you take any recurring service from us then you are bound to pay within the date of payment otherwise we’ll cancel your service. So, to get uninterrupted services from us on monthly basis you need to pay each month and this will be automatic charge deduction from your card or bank.
Pricing changes and other modification
ZB keeps all rights to change pricing of any services both one time and subscription. All the pricing will be posted in the website and pricing will be effective 15 days after such notification. If you aren’t agree with our pricing then you may cancel your subscription before 15 days otherwise you will be deemed to have accepted and agreed to the changes.
Duration and cancellation of services
ZB reserves the right to cancel any project immediately if you are unable to pay or unresponsive for 15 days at a time. We can cancel your project if you are fail to pay in time according to our payment conditions, and we’ll leave your work immediately. The project completion time may varies what we stated, and in this case we’ll work until your project is finished.
Terms and termination of this agreement
ZB keeps all rights to terminate any contract or agreement with you if you violate any rules. If you violate any of the agreement then we’ll terminate without notifying you or with notice. Termination takes place mainly when you fail to pay in most cases.
If you acknowledge and agree buying any service, and pay for that then NO REFUNDS WILL BE MADE unless you tell us within 12 hours of signing the agreement. For subscription service you cancel at any time you want but no refund will be issued.
ZB includes services you taken from us in the website as a testimonial, press release etc. so you are agreed to that terms. We may include your domain & logo in our customer lists or case studies section as a signature of great work we deliver. Also, we include our brand name at the footer section of your website as a footprint so you are agreed to acknowledge.